Questions We Get Asked
If yours isn't here, ring us — someone will pick up.
How far in advance should I book?
For an airport run or an early start, a day or two is ideal. For a local journey, most of the time we can be with you inside fifteen minutes — just call.
Is the price really fixed?
Yes. We quote before you travel and that is what you pay. There is no meter, no surge pricing at busy times, and no extra for traffic or a delayed flight.
Do you track flights?
We do. If your flight is early or late we adjust the pickup automatically, at no extra cost. You are not charged waiting time for a delay outside your control.
Are your drivers licensed and checked?
Every driver is licensed by the local authority, fully insured for private hire, and DBS-checked. Vehicles are licensed, MOT-tested and inspected.
Can you carry child seats?
Yes, with a little notice. Tell us the ages when you book and we will fit the right seat or booster at no charge.
What areas do you cover?
Leatherhead, Ashtead, Fetcham, Great and Little Bookham, Oxshott and Mickleham, plus the wider Mole Valley. We travel anywhere in the UK from those pickup points.
How do I pay?
Card in the vehicle, cash, or on account if you book regularly. Business accounts are invoiced monthly.
Do you run at night?
We run 24 hours a day, seven days a week, including bank holidays and Christmas.
Need a taxi now?
Call and speak to a local dispatcher — no app, no waiting.